Biggest company in the package forwarding market

Redefining global shipping with intuitive design - UsCloser App

COMPANY

UsCloser

ROLE

UX/UI Designer

EXPERTISE

E-commerce

YEAR

2024

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Project description

Project description

Project description

Our client, a leading package forwarding company, aimed to improve the previous mobile app that they had left behind. Undestanding that the company need a rebranding, I was responsible for all the design revamp of the platform.

Timeline

From explorations to final designs in 12 weeks while working with multiple projects at the same time

Background

UsCloser leverages advanced technology to streamline international shopping experience, ensuring fast, reliable, and hassle-free deliveries from the USA to Brazil. The app seamlessly integrates with your purchasing process, offering real-time updates on your shipments, organizing your orders, and providing smart notifications on package status and delivery estimates.

Process

Process

Process

This category details the step-by-step approach taken during the project, including research, planning, design, development, testing, and optimization phases.

Research & Planning

Conducted market research to identify existing shipping challenges and user preferences. Defined target audience segments and outlined key features based on user needs and market trends.

Design & Prototyping

Collaborated with designers to create intuitive user interfaces and interactive prototypes. Iteratively refined designs based on user feedback to enhance usability and visual appeal.

Development & Implementation

Leveraged agile development methodologies to build the scheduling app from the ground up. Prioritized feature development based on user feedback and technical feasibility. Implemented AI algorithms to analyze user behavior and optimize scheduling recommendations.

Testing & Optimization

Conducted rigorous testing across various devices and platforms to ensure compatibility and performance. Gathered user feedback through beta testing and iteratively optimized the app based on usability metrics and user satisfaction.

  • Item review and insurance

    The App offers item reviews before shipping and provides insurance options.

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  • U.S. shopping guide

    UsCloser provides a shopping guide for the U.S., highlighting the best stores and deals.

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  • Real-time tracking

    Allows users to track their packages in real-time, from the warehouse to delivery in Brazil.

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  • Item review and insurance

    The App offers item reviews before shipping and provides insurance options.

    Weather app image
  • U.S. shopping guide

    UsCloser provides a shopping guide for the U.S., highlighting the best stores and deals.

    Weather app image
  • Real-time tracking

    Allows users to track their packages in real-time, from the warehouse to delivery in Brazil.

    Weather app image

Solution

Solution

Solution

The resulting shipping app offers a seamless user experience, allowing individuals and businesses to effortlessly manage their purchases.

Safe product avaliuation

Users can request professionals to analyze their products before they arrive at the destination, significantly reducing item returns.

Copy and interaction review

Seamless integration with popular calendar platforms such as Google Calendar and Outlook, ensuring synchronized scheduling across devices.

Personalization

Customizable settings allow users to tailor scheduling preferences and priorities to their unique needs.

Results

Results

Results

Here, the outcomes and achievements of the project are highlighted, including user feedback and adoption rates.

Increased Efficiency

Users report significant time savings and improved productivity through optimized menus and new template options.

Positive User Feedback

High user satisfaction ratings and positive reviews highlight the app's intuitive interface and top quality services.

Client Satisfaction

The app quickly made the owner want another design made, to adapt the mobile system to a Destkop.